Call Us: 0800 808 9596 Freephone: 0333 321 6244
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Hotel Reservations & General Enquiries

t: 0800 808 9596 - freephone from a landline
t: 0333 321 6244 - free as part of your inclusive minutes from a mobile
t: 0044 1455 898580 - from outside the UK

Our reservations department is open 8am – 9pm Monday – Friday and 10am – 6pm Saturday & Sunday.

Conferences, Meetings & Events

t: 0800 652 8412

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a: Puma Hotels’ Collection, PO Box 8510, Hinckley, Leicestershire, LE10 9AY
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General Enquiries

Dog Policy

Our hotels welcome well behaved dogs.

One dog allowed per bedroom. We provide a bed, bowl and goody bag for your dog. Your dog is permitted in a selected number of Courtyard room type bedrooms only. Dogs are not permitted in any other room type and we reserve the right to change your booking to a courtyard bedroom on arrival. There is an easy access to and from the selected bedrooms to designated areas to walk your dog. There are dog bins on location which must be used. We welcome responsible dog owners. Dogs are not permitted in any food serving areas of the hotel or the leisure club and spa. The charge for your dog is £25 per night